Introduction

Med-Connect Inc. is committed to protecting the privacy and security of our patients' personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services for durable medical equipment.

Information We Collect

We collect the following types of information:

• Personal identifiers (name, address, phone number, email)

• Medical information (diagnoses, prescriptions, equipment needs)

• Insurance details

• Billing Information when applicable

Third-Party Sharing

We do not sell your personal information. When compliant within HIPAA guidelines we may share data with:

• Healthcare providers involved in your care

• Insurance companies for billing purposes

• Service providers who assist in our operations

How We Use Your Information

Your information is used to:

• Provide and improve our durable medical equipment services

• Process orders and payments

• Communicate with you about your equipment and care

• Comply with legal and regulatory requirements

Data Protection and Security

We implement robust security measures to protect your personal and medical information,

including:

• Encryption of sensitive data

• Regular security audits

• Employee training on data protection

• Secure data storage systems

Consent and Opt-Out

SMS Messaging Consent: By providing your phone number, you consent to receive SMS messages related to your durable medical equipment orders and care. You can opt-out at any

time by replying "STOP" to any message.

Your Rights

You have the right to:

• Access your personal information

• Request corrections to your data

• Opt-out of marketing communications

• Request deletion of your data (where legally permissible)

Updates to Privacy Policy

We may update this policy periodically. Check this page for the latest version.

Contact Us

For privacy-related inquiries, contact us at:

Med-Connect Inc

12150 Tributary Point Dr. Suite 180

Rancho Cordova, Ca. 95670

800-366-1687 | 916-235-4029